Privacy Policy

Privacy Policy

Effective Date: 9/12/2024
Next Level Business Solutions LTD
Registered Address: Unit 6, Ironside Way, Hingham, Norfolk, NR9 4LF
Company Number: 16112970

1. Introduction

Next Level Business Solutions LTD ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and recruitment processes.

By accessing our website or using our services, you consent to this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide:

• Name,      email address, phone number, and job title.
• CV’s,      cover letters, and employment history for recruitment purposes.
• Contact      details submitted through online forms.

2.2 Automatically Collected Information:

When you visit our website, we may collect:

• IP      address and browser type.
• Cookies      and tracking technologies (see Section 7 for Cookie Policy).
• Website      usage data, such as page views and time spent on the site.

2.3 Information from Third Parties:

We may receive personal data about you from third-party recruitment platforms, job boards, or professional social networks.

3. How We Use Your Information

We use your personal data for the following purposes:

• Recruitment:     To match candidates with client roles and manage applications.
• Communication:     To contact you regarding job opportunities, services, and client      relationships.
• Website      Experience: To improve our website functionality and user experience.
• Compliance:     To comply with legal obligations (e.g., tax, employment, or regulatory      requirements).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance      of a Contract: To fulfil our recruitment services.
• Legitimate      Interest: For communication, recruitment purposes, or to improve our      services.
• Consent:     When you explicitly consent to sharing information.
• Legal      Obligation: To comply with laws or regulations.

5. Sharing Your Information

We may share your personal data with:

• Clients:     Where necessary to fulfil recruitment or job placement services.
• Service      Providers: Third-party providers who assist us in delivering our      services (e.g., IT, analytics, or cloud services).
• Legal      Authorities: When required to comply with the law, regulation, or      legal process.

We ensure all third parties follow strict confidentiality and data protection standards.

6. International Transfers

If your personal data is transferred outside the UK or EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your information.

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse website traffic.

7.1 What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour.

7.2 Types of Cookies We Use:

• Essential      Cookies: Required for website functionality.
• Analytics      Cookies: To track website usage and improve performance.
• Marketing      Cookies: To personalise content and ads.

7.3 Managing Cookies:

You can manage or disable cookies through your browser settings.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Candidate      data: Retained for 12 months unless consent for longer storage is      provided.
• Client      and service records: Retained as required for legal or contractual      obligations.

When no longer required, your data will be securely deleted or anonymised.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Access:     Request access to the personal data we hold about you.
• Correction:     Request corrections to inaccurate or incomplete data.
• Erasure:     Request the deletion of your personal data.
• Restriction:     Restrict the processing of your personal data.
• Portability:     Request a copy of your data in a structured, machine-readable format.
• Objection:     Object to the processing of your data for certain purposes.
• Withdraw      Consent: Withdraw your consent at any time.

To exercise your rights, please contact us using the details in Section 11.

10. Data Security

We implement technical, administrative, and physical safeguards to protect your personal data against loss, unauthorized access, or misuse.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Next Level Business Solutions LTD
Email: info@nlbsolutions.co.uk
Address: Unit 6, Ironside Way, Hingham, Norfolk, NR9 4LF

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed.

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.